• Customer Support Executive

Industry Other
Expired

Job Description
About Us
Shreshtha Business Solutions is a promising Talent Acquisition Solutions company based at Chennai. We are offering a wide range of staffing solutions across different industries and companies of all sizes. We aim at connecting with the best of prospects so that the companies can focus on their core business. We have an experienced and specialized team of professionals who work in accordance with the needs of our client. They deeply understand the requirements of the business and present the most potential prospects who meet the criterion set by the clients effectively.
Roles and Responsibility

?Managing a team of representatives offering customer support.

?Overseeing the customer service process.

?Resolving customer complaints brought to your attention.

?Creating policies and procedures.

?Planning the training and standardization of service delivery.

?Selecting and hiring new staff.

?Monitoring the work of individual representatives and of the team.

?Conducting quality assurance surveys with customers and providing feedback to the staff.

?Possessing excellent product knowledge to enhance customer support.

?Maintaining a pleasant working environment for your team.

 

Recruiter Name Fazlu
Recruiter Number 7200858961
Recruiter Email Id jobs@shreshtha.in
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